Hilton Birmingham Metropole Hotel Bickenhill Exterior photoHilton Birmingham Metropole Hotel Bickenhill Exterior photoHilton Birmingham Metropole Hotel Bickenhill Exterior photo
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From76US$ /night
Check-in
14May2026Select date
Check-out
15May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

National Exhibition Centre, Bickenhill, United Kingdom, B40 1PP
-
Close to Resorts World Birmingham
Very good
7.7
7.4
/10
3.4
3.6
/5

Amenities

Hilton Birmingham Metropole Hotel provides 33 meeting rooms with a capacity to accommodate a total of 3,000 attendees, making it one of the largest conference venues in the UK. Guests have access to a fitness center featuring a range of cardio and strength training equipment. The hotel also offers an onsite parking facility for approximately 1,000 vehicles.

Rooms

The hotel comprises 789 rooms and suites, which range from standard rooms to executive suites with stunning views of the surrounding area. Many rooms include access to the Executive Lounge, providing complimentary breakfast and refreshments throughout the day. Accessible rooms are available, ensuring that all guests have a comfortable stay.

Location

Situated adjacent to the National Exhibition Centre and only a short drive from Birmingham International Airport, the hotel offers a strategic location for business and leisure travelers. The hotel's proximity to major transport links makes it convenient for exploring Birmingham and its surroundings. Nearby attractions include the Resorts World Birmingham and the Birmingham NEC.

Dining

Dining options at Hilton Birmingham Metropole Hotel include the casual Trattoria Bar and Grill, where guests can enjoy a menu featuring Italian cuisine. The hotel also houses a stylish Lounge Bar, offering a selection of drinks and light snacks throughout the day. Room service is available for guests seeking a private dining experience.

Business

The hotel's extensive business amenities include high-capacity meeting spaces equipped with the latest audio-visual technology. Event planning services are available to assist with organizing meetings and conferences, ensuring smooth operations. Complimentary high-speed internet access is offered throughout the hotel, supporting business needs.

Highlights

Location: Adjacent to National Exhibition Centre

Rooms: 789 rooms and suites

Dining: Trattoria Bar and Grill

Business: 33 meeting rooms for 3,000 attendees

“I think this hotel, situated conveniently near the NEC, distinguishes itself with thoughtful amenities for families, including complimentary breakfasts for young children and a dedicated kids' breakfast area. The presence of an indoor heated swimming pool and a 24-hour bar are unique assets on the NEC site, in my opinion. Finally, based on what I read, it seems staff are committed to exceptional service.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Deluxe King Room
2 persons
295 sq. feet 
1 King-size bed
Heating
Deluxe Single Room
2 persons
155 sq. feet 
1 Single bed
Heating
Twin Room
2 persons
230 sq. feet 
2 Single beds
Heating
Bathtub
Queen Room
2 persons
230 sq. feet 
1 King-size bed
Heating
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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Leisure/ TV room
  • Sauna
  • Steam room

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Hilton Birmingham Metropole Hotel features an enticing array of dining experiences, perfect for travelers seeking diverse culinary delights. Guests can enjoy everything from casual family-friendly meals to modern dining, all within a welcoming and relaxing atmosphere that reflects the vibrant spirit of international cuisine.

The Arbor

International cuisine featuring vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
Family-friendly, warm, and inviting
Key Offerings
A delightful breakfast selection that caters to various dietary preferences, perfect for starting the day right.
Reservation
No
Open for breakfast

The Gild - Lounge & Bar

International cuisine suitable for a variety of diets, including vegetarian and vegan
Ambiance
Family-friendly lounge space with a cozy atmosphere
Key Offerings
Offers a range of lunch and dinner dishes along with a cocktail hour, ideal for relaxing with friends or family.
Reservation
No
Open for lunch, dinner, and cocktail hour

Brightsmith on the Water

Modern international cuisine with vegetarian and vegan offerings
Ambiance
Contemporary setting, perfect for a stylish dinner experience
Key Offerings
An inviting dinner menu that promotes a relaxed dining experience, making it a great choice for evening meals.
Reservation
Recommended
Open for dinner from 5:00 PM to midnight

Location info

National Exhibition Centre, Bickenhill, United Kingdom, B40 1PP
Map view
National Exhibition Centre, Bickenhill, United Kingdom, B40 1PP
Nearby
Pendigo Way Resorts World Birmingham
The Vox Conference Centre
1300 ft
Casino
Genting International Casino
1100 ft
Restaurants
Metropole Lounge Bar
1400 ft
Pendingo Way Hilton Birmingham Metropole
The Grill
1400 ft
Pendigo Way National Exhibition Centre
Las Iguanas
4200 ft
Pendigo Way Ground Floor
Sky By The Water
4200 ft
Pendigo Way Resorts World Birmingham
Miller & Carter Resorts World
2700 ft
Pendigo Way
Pizza Express Resorts World
2500 ft
Resorts World
Costa
3300 ft
Unit Su20a Su20a Resorts World Birmingham Pendigo Way
TGI Fridays
2500 ft
Unit Resorts World Birmingham 01 Pendigo Way Resorts World
Explore Bickenhill
Explore Beside Hilton Birmingham Metropole
Top Attractions
Activities
Dining
Entertainment
National Exhibition Centre
National Exhibition Centre
12 minutes' walk
Major venue for exhibitions and events, hosting everything from trade shows to live performances.
The National Motorcycle Museum
The National Motorcycle Museum
15-minute drive
Home to over 1,000 classic motorcycles, offering guided tours and unique exhibitions for enthusiasts.
Resorts World Arena
Resorts World Arena
16 minutes' walk
Multi-purpose arena hosting concerts, sports events, and entertainment shows, suitable for all ages.
Pendigo Lake
11 minutes' walk
Scenic lake area ideal for walks, picnics, and bird-watching, offering a peaceful escape from the city.
Genting International Casino
Genting International Casino
5 minutes' walk
Thrilling gaming experience featuring a variety of tables and machines, plus dining and entertainment options.
Bike Rentals at Resorts World Birmingham
16 minutes' walk
Bike rental services available for exploring local trails and parks, offering a great way to stay active.
Metropole Lounge Bar
Metropole Lounge Bar
6 minutes' walk
Casual bar featuring a wide selection of drinks and light bites in a relaxed atmosphere, perfect for unwinding.
Miller & Carter Resorts World
Miller & Carter Resorts World
10 minutes' walk
Steakhouse known for its premium cuts and modern decor, ideal for a hearty meal after a day of activities.
Las Iguanas
Las Iguanas
16 minutes' walk
Vibrant eatery serving Latin American dishes, specializing in tapas and cocktails with vegetarian options available.
Cineworld
9 minutes' walk
Modern cinema offering the latest films along with IMAX screenings, perfect for a relaxing evening out.
Genting Casino
9 minutes' walk
Exciting nightlife spot featuring live entertainment, bar lounges, and gaming tables for varied experiences.
Getting around
City Centre
Bickenhill10 min  ·  2700 ft
Airports
Birmingham (BHX)13 min  ·  5.3 mi
East Midlands (EMA)87 min  ·  36.0 mi
Train
Birmingham International Railway Station10 min  ·  2700 ft
Bus
Bus stop16 min  ·  4300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of GBP18 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Polish, Arabic, Hindi
Year renovated:
2009
Number of floors:
5
Number of rooms:
795
Former name
Hilton Birmingham Metropole

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the hotel's convenient location, particularly its easy access to the NEC and the train station. The rooms are generally considered spacious, and some guests enjoyed king deluxe rooms with mini balconies, even appreciating the provision of a fan. Some found the food and drink overpriced for the quality, but breakfast is often highlighted as delicious with good quality options. The executive lounge is also well-received, especially since the recent refurbishment, although it can get busy during happy hour.
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Review score
Based on 3803 verified reviews
7.6/10
Very good
71%
Recommend
Location
8.9/10
Staff
8.5/10
Paid Wi-Fi
6.5/10
Value for money
7.2/10
Pros
Perfect location
Excellent customer service
Superb breakfast
Comfortable bed
Pool/sauna area
Cons
Shower leak
Poor lighting
Costly facilities
Guest reviews
based on 3803 reviews
7.6/10
based on 6691 reviews
3.5/5
based on 6290 reviews
7.7/10
George from United Kingdom
Family with children
Executive King Room
3 nights in November 2025
|
Reviewed:January 24, 2026
8.5/10

Was so great

clean roomspacious roombreakfast choicepoor selection
The room was clean and spacious. It featured a separate bath and shower. I found the breakfast selection in the executive lounge good. There was a choice between continental and full english options. I appreciated the location close to Resorts World Arena (it was important for my needs).
The bar completely ran out of white wine at 10 PM. This inconvenience detracted from the overall experience.
Service
9/10
The reception staff were friendly and helpful, especially the bar and breakfast room staff. A very lovely maintenance man was also very helpful (a true asset to the team).
Dining
8/10
The food was delicious, including an afternoon snack in the bar. Breakfast also had a wide choice. The eggs were beautifully cooked (I was particularly impressed).
0 Helpful
|
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Charles from United Kingdom
Single
Executive King Room
4 nights in November 2025
|
Reviewed:January 08, 2026
9.0/10

Wonderful Stay Near the NEC

friendly servicehelpful bar staffwide selection
The staff offered friendly service. I especially appreciated the helpfulness of the bar staff. Breakfast offered a wide selection with close attention to detail. I secured a room with a pleasant view after requesting one between specific room numbers. I was grateful.
The room felt uncomfortably warm because the air conditioning did not function properly
Service
9/10
The reception staff demonstrated patience and friendliness, especially Maureen, she assisted in selecting an appropriate room. A lady at the executive lounge reception offered a cheerful welcome, and food was replenished frequently. I appreciated this.
Rooms
8/10
The executive room was very comfy and tidy. I noticed an automatic upgrade to an executive room upon arrival. The room included good amenities and a comfortable bed. It met my expectations.
Dining
9/10
Food service at the bar was prompt, even when the bar was busy. Breakfast included diverse options, such as two kinds of veggie sausages. I found the options abundant and tasty. I was pleased.
Facilities
9/10
The hotel has a useful gym and a pool. I found these facilities valuable and well-kept. I.
Location
10/10
The hotel is very close to the NEC. This location proved convenient for attending my event. The proximity was beneficial and saved travel time. I appreciate it.
0 Helpful
|
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matthew from united kingdom
Business traveller
king suite
4 nights in November 2025
|
Reviewed:January 02, 2026
7/10

adequate accommodations

spacious roomcomfy bedefficient processhelpful conciergelimited optionsfront deskcool receptionist
I found the room to be spacious and the bed was comfy. the check-in process was straightforward, it was efficient. andrea, the concierge, was very helpful. She went out of her way. i loved the parking.
the bar had limited non-alcoholic options, aside from water and soft drinks. this was surprising given the size of the hotel. i didn't feel very welcome by the receptionist. the front desk looked cool.
0 Helpful
John from United Kingdom
Family with children
King Suite
3 nights in November 2025
|
Reviewed:December 29, 2025
9.0/10

Excellent Stay, A Detailed Review

appointed roomgood facilitiesrestaurant serviceroom noise
I found the accessible room very well appointed. It included very good facilities. The restaurant offered great service. Dressing gowns and balloons were nice little touches for the kids.
This situation prevented me from sleeping WELL.
Service
10/10
The staff always ensure everything runs smoothly. Customer service showed great attention to detail. They looked after every guest who came through the doors, AMAZING!!!
Facilities
9/10
The hotel offers a range of facilities. The rooms have large windows. There are many parking spots available. There are also options to buy adapters at reception.
Location
9/10
The hotel's location proved convenient. It is close to resorts world. The hotel is close to the expo. I found the location very easy to reach.
Dining
8/10
Breakfast includes varied and good options. The bar offers reasonably priced food. Anisa, the server for breakfast was so sweet and accommodating. She checked in on us.
0 Helpful
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Jennifer from United Kingdom
Business traveller
queen room mobility access
2 nights in November 2025
|
Reviewed:December 15, 2025
8/10
comfortable bedfree drink
the bed was comfortable. i appreciated the tea and coffee available in my room.
i had to walk a long way from reception to my room.
0 Helpful
Christian from Germany
Business traveller
King Suite
6 nights in November 2025
|
Reviewed:November 14, 2025
8.7/10

Convenient Stay NEAR NEC

convenient locationgreat assistance
I exhibited at the nec and stayed here for six nights. The location proves convenient for accessing events. Staff members offer helpful service . Stephen, Lee, and Anisa provided Great assistance.
Rooms
9/10
The king SUITE offers ample space. It includes a king-sized bed and a seating area. The room Features modern decor and necessary amenities.
Facilities
8/10
this hotel provides direct access to the nec. A fitness center provides treadmills and weights. The hotel includes multiple conference rooms.
Dining
9/10
the hotel features several dining options. the bar offers a variety of drinks. Breakfast includes a selection of hot and cold items.
0 Helpful
|
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FAQs
About Hilton Birmingham Metropole Hotel
What are the check-in and check-out times at Hilton Birmingham Metropole Hotel?
Check-in is from 15:00 and check-out is until 12:00.
How far is Hilton Birmingham Metropole Hotel from Birmingham Airport?
The hotel is located 1 km from Birmingham Airport.
What dining options are available at Hilton Birmingham Metropole Hotel?
The hotel features three on-site restaurants, including The Arbor and Gild Bar & Lounge.
Does Hilton Birmingham Metropole Hotel have a swimming pool?
The hotel has an indoor heated swimming pool, which is the only one on the NEC site.
What amenities are available in the rooms at Hilton Birmingham Metropole Hotel?
Rooms are equipped with flat-screen TVs, an electric kettle, coffeemakers, and private bathrooms with hairdryers.
Are there fitness facilities in Hilton Birmingham Metropole Hotel?
The hotel offers access to a fully-equipped LivingWell Health Club, which includes a gym, sauna, and steam room.
What nearby attractions can be found close to Hilton Birmingham Metropole Hotel?
Nearby attractions include the National Exhibition Centre (300 m), Resorts World Arena (1 km), and the National Motorcycle Museum (5 km).
Is breakfast included in the stay at Hilton Birmingham Metropole Hotel?
Breakfast is available at an additional charge of 18 GBP, and children aged 5 and under enjoy complimentary breakfast.
Does Hilton Birmingham Metropole Hotel provide any family-friendly amenities?
The hotel offers a range of kids' amenities and a dedicated Kids Breakfast experience.
What services does Hilton Birmingham Metropole Hotel provide for business travelers?
The hotel has extensive meeting facilities accommodating up to 2000 guests, a business center, and 24-hour room service.
Does Hilton Birmingham Metropole Hotel have a bar or lounge area?
The hotel features a 24-hour bar and lounge area for guest relaxation.

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